(65) 6334 0004

5 Jurong West Avenue 5,
#01-00, Singapore 649485.
e-mail:[email protected]

Higher Diploma
Higher
Diploma
Higher Diploma in International Hospitality and Tourism Management
Diploma
Diploma
Diploma in International Hospitality Management.
Professional Certificates
Professional
Certificates
Professional Certificate in Hospitality Operations.

Business Operations Skills Training – MyPEC

Overview

Program Benefits

  • MyPEC training tool acts as the missing link that bridges the gap between theory and business practice
  • Hands on, practical learning
  • Ready access to International Network
  • Local and International Trade
  • Trainees learn to cope with challenges, develop effective communication, awareness for self improvement, inculcate leadership qualities and other skills/values that are considered key characteristics sought after by employers
  • This training model can either be used as finishing school or be embedded in the existing college/university curriculum
  • Can also be used as a short course for professional or executive development

Learning Objectives

  1. Inculcate Entrepreneurship Values
  2. Instil Business Process Skills
  3. Enhance Core Human Skills (Soft Skills)
  4. Managerial Skills Development
  5. Improve confidence towards starting own business
  6. Increase Employability/ Job-Readiness
  7. Strengthen Inner Values and Self-Governance
Courses

Course 1 : Bookkeeping to Understanding the Story Behind Financial StatementsTotal contact hours : 20 hours

Who Should Attend?

  • Business advisors with no basic accounting knowledge
  • Those who would like to be re-skilled in financial literacy
  • Managers with no basic accounting knowledge
  • School leavers wanting to join the workforce
  • Business & entrepreneurship lecturers
  • Business coaches and trainers
  • Unemployed graduates
  • Would-be entrepreneurs
  • Entrepreneurs
  • Accounts personnel
  • Financial controllers
  • Finance executives
  • Start-ups business advisor

Module 1: FINANCIAL LITERACY – FROM BOOKKEEPING TO INTERPRETING FINANCIAL STATEMENTS

Delivery Method

Participants are ‘Employees’ of an Ongoing ‘Practice Enterprise’ and are placed in the General Ledger, Accounts Payable, Accounts Receivable & Cashier divisions within the Accounts & Finance Department fulfilling the division’s job scope as appropriate.

At the end of each day, participants will present the division’s daily activities and achievements to the Management.

At the end of the training period, participants will present company’s overall current standing through a full set of financial report to the Audit Review Committee.

Learning Contents

  1. Overview of Accounts & Finance Department
  2. Specific Divisions
    1. General Ledger (GL) Division
    2. Accounts Payable Division
    3. Accounts Receivable Division
    4. Cashier Division
  3. Produce and Present Accurate, Complete & Convincing Business
    1. Performance Report
    2. Produce Complete Period-End Financial Report
      • Profit & Loss Statement
      • Balance Sheet
      • Cash – flow Statement
      • Debtors Aging
      • Creditors Aging
    3. Present Period – End Report to Management and Audit Review Committee. Business Performance Report must be:
      • Accurate
      • Coherent
      • Comprehensive
      • Complete
  4. Interpret and Relate Financial Statements to Business Actions
    1. Justify numbers with accounting principles, concepts and rules
    2. Defend assumptions and business actions
    3. Use numbers as a decision – making tool for the next course of action.

Module 2: BOOKKEEPING MADE EASY

Delivery Method

Participants are ‘Employees’ of an Ongoing ‘Practice Enterprise’ and are placed in the General Ledger, Accounts Payable, Accounts Receivable & Cashier divisions within the Accounts & Finance Department fulfilling the division’s job scope as appropriate.

At the end of each day, participants will present the division’s daily activities and achievements to the Management. At the end of the training period, participants will present company’s overall current standing through a full set of financial report to the Audit Review Committee.

Learning Contents

  1. Fundamentals of Accounting
  2. Overview of Accounts & Finance Department
  3. Specific Divisions
    1. General Ledger (GL) Division
    2. Accounts Payable Division
    3. Accounts Receivable Division
    4. Cashier Division
  4. Produce and Present Accurate, Complete & Convincing Business Performance Report
    1. Produce Complete Period-End Financial Reports
    2. Present Period-End Report to Management and Audit Review Committee. Business Performance Report must be:
  5. Interpret and Relate Financial Statements

Course 2 : Human Potential Development and Administration

Total contact hours : 20 hours

Who Should Attend?

  • Those who would like to be re-skilled in human potential development and administration
  • School leavers wanting to join the human resource industry
  • Business coaches and trainers
  • Human resource personnel
  • Expanding businesses
  • Unemployed graduates
  • Would-be entrepreneurs
  • Entrepreneurs
  • Business advisors
  • Receptionists
  • Managers
  • Start-ups
  • Lecturers

Delivery Method

Participants are ‘Employees’ of an Ongoing ‘Practice Enterprise’ and are rotated through the Reception, Office Administration & Human Potential Development (HR) Departments Department fulfilling each department’s job scope as appropriate.

At the end of each day, participants from each department will present the department’s daily activities and achievements to the Management. At the end of the training period, participants will have to present company’s overall current standing as well as each departmental achievement to the Board of Directors.

Learning Contents

  1. Overview of Departments
    1. Reception
      • Various techniques of attending to visitors
      • Telephone techniques
    2. Office Administration
      • Dissemination of Information techniques
      • Stock recording of stationeries
      • Sending and receiving fax
      • Document Flow Control
      • Use of timesheets
      • Mail handling
      • Filing
    3. Human Potential Development (Human Resource)
      • Human Resource Planning and Development
      • Importance of Human in the Organisation
      • Creation of Human Resource Policies
      • Key Components of Customer Service
      • Various Presentation Techniques
      • Establish Company Policies
      • Professional Presence & Image
      • Managing Service Recovery
      • Performance Appraisal
      • Personnel administration
      • People Management
      • Establish Job Descriptions
      • Human Resource Strategies
      • Importance of Confidentiality
      • Filing
  2. Core Human Skills
    1. Personal Qualities
      • Self-Assessment
      • Self-Management
      • Responsibility
    2. Thinking Skills
      • Analytical and Creative Thinking
      • Problem Solving & Decision Making
    3. People Skills
      • Social Aptitude
      • Leadership
      • Cultural Diversity
      • Teamwork

Course 3 : Sales Demystified and Marketing Drill

Total contact hours: 20 hours

Who Should Attend?

  • Those who would like to be re-skilled into the sales/marketing department
  • School leavers wanting to join the sales/marketing industry
  • Business coaches and trainers
  • Sale/marketing personnel
  • Unemployed graduates
  • Would-be entrepreneurs
  • Entrepreneurs
  • Business advisors
  • Lecturers
  • Start-ups
  • Manager

Module 1: SALES DEMYSTIFIED

Delivery Method 

Participants are ‘Employees’ of an Ongoing ‘Practice Enterprise’ and are rotated through both the Sales Department as well as the Accounting & Finance Department fulfilling each department’s job scope as appropriate.

At the end of each day, participants will have to present daily sales activities and achievements to the Management.

At the end of the training period, participants will have to present company’s overall current standing to the Board of Directors.

Learning Contents

  • Overview of Sales Departmental Skills
    • Sales department’s job scope and responsibilities in relation to the other departments
    • The differences and relationship between sales and marketing job scope
  • Specific Sales Departmental & Trading Skills
    • Produce and implement sales roadmap: Action Plans, Measuring Targets through Projected Sales Revenue, etc.
    • Produce clear and comprehensive sales departmental standard operating procedures (SOP)
    • Construct credit policies in collaboration with the accounts department and management
    • Produce completed source documents relating to sales departmental process
    • Implement sales departmental standard operating procedures (SOP)
    • Experiencing the full spectrum of sales departmental process
    • Demonstrate values and governance in daily operations
    • Detect obsolete products and identify next course of action
    • Maintain clear paper trail and proper filing system
    • Manage unforeseen sales crisis and mitigate risks
    • Negotiation and Communication Techniques
    • Handling objections by potential clients
    • Client Intelligence: Selling Techniques
    • Relate financial reports to sales effort
    • Product knowledge
    • Export & Import
    • Business Trading Cycle

Module 2: MARKETING DRILL

Delivery Method

Participants are ‘Employees’ of an Ongoing ‘Practice Enterprise’ and are rotated through the Marketing and Sales Department as well as the Accounting & Finance Department fulfilling each department’s job scope as appropriate.

At the end of each day, participants from each department will present the department’s daily activities and achievements to the Management.

At the end of the training period, participants will have to present company’s overall current standing as well as each departmental achievement to the Board of Directors.

Learning Contents

  • Overview of Marketing Departmental Skills
    • Marketing department’s job scope and responsibilities in relation to the other departments
    • The differences and relationship between sales and marketing job scope
    • Development of departmental procedure and policies
  • Create Unique Marketing Strategies to Approach Target Market
    • Plan, Create and Produce Marketing Roadmap in line with Business Plan & Sales Plan
    • Collaborate with sales department on Direct Marketing to Clients
    • Produce sales scripts together with sales department
    • Promotions
    • Networking
    • Corporate Identity
  • Create Effective & Unique Traditional, Social and E-Marketing Marketing Collaterals
    • Brochures
    • Flyers
    • Product catalogue
    • Direct Mailers
    • Letters
    • Newsletters
    • Leaflets
    • Telephone
    • Social Media
    • Website Content
    • Web Design

Course 4 : Purchasing , Stock Control & Dispatch

Total contact hours: 20 hours

Who Should Attend?

  • Those who would like to be re-skilled in the purchasing, stock control, despatch and logistics departments
  • School leavers wanting to join the purchasing, stock control, dispatch and logistics industry
  • Purchasing personnel
  • Stock control personnel
  • Despatch personnel
  • Logistics personnel
  • Managers
  • Business advisors
  • Unemployed graduate

Delivery Method

Participants are ‘Employees’ of an Ongoing ‘Practice Enterprise’ and are rotated through the Purchasing, Stock Control and Despatch Department as well as the Accounting & Finance Department fulfilling each department’s job scope as appropriate.

At the end of each day, participants in each department will present department’s daily activities and achievements to the Management. At the end of the training period, participants will have to present company’s overall current standing as well as each department’s achievements to the Board of Directors.

Learning Contents

  • Overview of Purchasing, Stock Control and Despatch Departmental Skills
    • Differences and relationship between purchasing, stock control and despatch job scope
    • Importance of internal control between each department
    • Experience full spectrum of each departmental process
    • Produce clear and comprehensive standard operating procedures (SOP) for each department
    • Implement standard operating procedures (SOP) for each department
    • Produce completed source documents relating to each departmental process
    • Maintain clear paper trail and proper filing system
    • Values and governance in daily operations
  • Specific Purchasing Departmental Skills
    • Negotiate and close transaction deals with suppliers
    • Mitigate unforeseen purchasing crises and mitigate risks
    • Purchase requisition
    • Communicate with potential suppliers
    • Relate financial reports to actions
  • Specific Stock Control Departmental Skills
    • Maintain stock listing
    • Maintain stock records
    • Stock requisition
    • Manage unforeseen stock crisis and mitigate risks
  • Dispatch Departmental Skills
    • Communicate with forwarding agents, transportation companies

MyPEC training program can be catered for the following:

1. Institutions of Higher Learning

The higher education sector, be it at diploma, degree or postgraduate level, can incorporate the PE concept into their curricula. The objectives are to develop students’ business acumen, entrepreneurship knowledge, soft skills, and increase employability

2. Government Agencies

The government agencies use the PE model to target entrepreneurs who need assistance and key management skills upon starting businesses.

3. Private Sector

The private sector uses the PE training to develop executive skills and instil business management principles, and to prepare them to move up the organisational hierarchy.

4. Pre-Tertiary Level and the Public

The PE concept will eventually be introduced to public and individuals

How Do We Do It? – The MethodologyThe “Learning-by-Doing” methodology of the MyPEC Training Program emphasizes on hands-on practical learning by actually DOING all the processes in a business. The simulated set-up also provides for a safe and risk-free environment where trainees are encouraged to learn from mistakes using our web-based applications which include:

1. SKOLA -Trading Platform

2926

The Trading Homepage

2927

Sample Resources

2928

Sample PE Database Search

2. Training Manual

2929

Training Manual Homepage

2930

Departments of Company

2931

Flowchart of Documents

3. ASSETDiplomat

2933

ASSETDiplomat Accounting Education Software

2934

Preparation of Documents

2935

Classification of Accounts

2936

Accounting Rules

2937

System prompts when incorrect debit / credit entry is made!

2938

Sample Financial Statement Outcome – Balance Sheet

4. AMMINISTRA – Central Office Support Application

2939

Buyer Application

2940

Seller Application

Quick Access to the Documents

5. HUMAN RESOURCE

2942

Sossco Details

2943

Employee Listing

2944

No of Working Days

6. MARKETING ENGINE

2945

Home

2952

Admin View

2947

Products

Course Fees :

Fees
Per Module* : S$400
Package of 4 modules* : S$1,000

Click here for the full fees

* All fees are exclusive of 7% GST and may be subject to change.

*The above does not include Miscellaneous Fees, which refer to any non-compulsory and non-standard fees which the student will pay only when necessary or applicable. Such fees are normally collected on an ad-hoc basis by the PEI when the need arises.

Application procedure:

Applicant is to submit the following documents to the Admission Office:
Documents needed by TEG :

  • Completed TEG International College Registration Form (Please ensure all sections are duly signed by applicant and completed in English)
  • TEG Student Consent Form
  • Photocopy of NRIC or 1 clear copy of applicant’s passport (valid for minimum 6 months and above)