(65) 6334 0004

5 Jurong West Avenue 5,
#01-00, Singapore 649485.
e-mail:[email protected]

Higher Diploma
Higher
Diploma
Higher Diploma in International Hospitality and Tourism Management
Diploma
Diploma
Diploma in International Hospitality Management.
Professional Certificates
Professional
Certificates
Professional Certificate in Hospitality Operations.

International Students

Why Choose Us?

At TEG International College, we believe in providing academic programmes of the highest quality and standard to help fulfil the individuals’ dreams and ambitions.

Our Academic Partners

Pearson Education Ltd

The Pearson BTEC Higher National Diploma provides a practical real-world approach to learning alongside a key theoretical background. BTECs are recognised by schools, colleges, universities, employers and professional bodies across the United Kingdom and in over 100 countries worldwide. BTECs have been around for 25 years, their reputation is second to none and they continue to grow and develop. In 2007, more than one million students enrolled on a BTEC course.

Pearson BTEC Higher National Diploma is internationally recognised by universities from UK, USA & Australia. Students can transfer globally for university programs around the world. TEG delivers the following Higher National Diploma programmes:

Our Dedicated Commitment to You

With two decades of dedication in providing quality education, whether you are studying full-time or part-time with TEG International College, you can be assured of our commitment towards delivering a learning experience of the highest quality and standard to you.

Academic Progression

TEG International College specilises in UK Education. The Qualifications and Credit Framework (QCF) is the national credit transfer system for education qualification in the UK. Every qualification in the QCF has a credit value, where one credit represents 10 hours of learning time. QCF comprises 8 levels from Entry level at the bottom to Level 8 at the top.

QCF Level UK Qualifications and Credit Framework (QCF) Programmes Available at TEG International College
8 Doctorate (PhD)
540 Credits
NIL
7 Master’s Degree
180 Credits
NIL Pearson BTEC Level 7
Extended Diploma
6 Bachelor
Degree
360 Credits
Top-Up Degree
120 Credits
NIL Bachelor Degree Programmes
5 BTEC
“HND” Diploma
240 credits
Pearson
BTEC Level 5 HND Diplomas
4
3 GCE “A” Level Pearson BTEC Level 3 90-Credits Diploma
2 GCE “O” Level
Grade A to C
NIL
1 GCE “O” Level
Grade D to G
NIL

Application Procedure

All applications for admission should be submitted at least 8 weeks before the commencement date. A course application processing fee of $130 + 7% GST = S$139.10 is payable for each registration form that is submitted. This fee is non-refundable and non-transferable.

Step 1: Applicant is to submit the following documents to the Admission Office along with the course application processing fee of $130 + 7% GST = S$139.10 directly TEG International College:

Documents needed by TEG :

Documents needed by Singapore ICA (Immigration & Checkpoint Authority) :

  • 1 recent passport-sized photographs in JPEG format about 400 X 514 pixels
  • 1 set of completed eForm 16 and eForm V36 downloaded from Immigration & Checkpoints Authority
  • 1 clear copy of applicant’s passport (valid for minimum 6 months and above)
  • 1 copy of Original (Native) and English Translated/Notarized Birth Certificate
  • 1 copy of Original (Native) and English Translated/Notarized Academic Certificates and Results Transcripts including any English Language qualification certifications like IELTS / TOEFL
  • Documents needed where applicable:
    • Parents’ marriage/divorce certificate
    • Parents’/Applicant’s income statement
    • Parents’/Applicant’s Bank Statement equivalent to the course fee and living expenses of the course duration (Applicable to students from countries that require Visa for entry to Singapore)

Step 2: The Admission Office will send the application package to the University (for final year top-up degree programmes and MBA programme) and/or Academic Department (for certificate and BTEC HND programmes) for evaluation and assessment.

Step 3: Upon approval by the University and/or Academic Department, the Admission Office will generate the Letter of Offer and Standard PEI-Student Contract for applicants to sign.

Step 4: To confirm the acceptance of offer, successful applicant needs to sign on the acceptance letter and Standard PEI-Student Contract before the stipulated deadline.

Step 5: The Admission Office will then submit the Student’s Pass application to Singapore Immigration & Checkpoints Authority (ICA) through SOLAR+ system.

Step 6: Once the Student’s Pass application is approved by ICA, the Admission Office will then issue the invoice and advise the student on the payment based on the Student Contract signed.

Step 7: After the student makes the payment to TEG International College Pte Ltd, the Admission Officer will email the ICA In-Principal Approval (IPA) Letter either to the student directly or through the authorized recruitment agent.

Step 8: Once the student enters Singapore and reports to the School, the Admission Office will arrange the medical check-up and collection of Student’s Pass for the student.

Step 9: After the student completes the formalities with ICA and collects the Student’s Pass, the Admission Office will pass the enrollment details and handover the student to the Student Welfare and Services Department.

Step 10: The Student Welfare and Services Department will arrange the orientation session and arrange the student to join class based on the course schedule.

Note: TEG International College and our academic partners reserve the right to withdraw an offer of admission and cancel the enrollment of any person where such an offer is made based on incomplete or inaccurate information provided by the applicant.

Student Pass Application

International students are required to apply for a Student’s Pass if he/she wishes to pursue full-time studies in Singapore. TEG International College will submit the Student’s Pass application to Singapore Immigration & Checkpoints Authority (ICA) via the Student’s Pass On-line Application & Registration+ (SOLAR+) system at least 6 weeks before the course commencement date.

Document Required for Student’s Pass Application

  • Documents needed by Singapore ICA (Immigrations & Checkpoint Authority)
    • 1 recent passport-sized photographs in JPEG format about 400 X 514 pixels
    • 1 set of completed eForm 16 and eForm V36 downloaded from Singapore Immigration & Checkpoints Authority (ICA)
    • 1 clear copy of applicant’s passport (valid for minimum 6 months and above)
    • 1 copy of Original (Native) and English Translated/Notarised Birth Certificate
    • 1 copy of Original (Native) and English Translated/Notarised Academic Certificates and Results Transcripts including any English Language qualification certifications like IELTS / TOEFL
    • Documents needed where applicable:
      • Parents’ marriage/divorce certificate
      • Parents’/Applicant’s income statement
      • Parents’/Applicant’s Bank Statement equivalent to the course fee and living expenses of the course duration (Applicable to students
        from countries that require Visa for entry to Singapore)

Processing Time

Upon the receipt of a duly completed application by ICA:

Some applications may however take a longer time to process.

Application Outcome

TEG International College will inform the students once outcome is obtained via (SOLAR+) system.

Completion of Formalities

All completion of formalities is strictly by appointment only. TEG International College will make an e-appointment with ICA and arrange students to go to Immigration & Checkpoints Authority (ICA).

For details about Collection of Student’s Pass, e.g., required documents, medical check-up report, students can refer to his/her In-Principle Approval Letter.

Fees

Course Application Fee: S$130 + GST 7% = S$139.10.

Cancellation of Student’s Pass

Students are required to surrender their Student’s Pass cards to TEG International College for cancellation within 7 days from the date of cessation or termination of their study. TEG International College will submit an application of Student’s Pass cancellation online via e-Cancellation.

Change of Local Address

According to the Immigration Regulations 19(3)(b), foreign student is required to report any changes in his/her address in Singapore within 14 days of such change. Students are required to complete “Particulars Update Form” and submit to Student Welfare and Services Department within 7 days from the date of change. TEG International College will report the change to ICA via e-Update of Address.

Replacement of Loss Student’s Pass

Foreign students who have lost their Student’s Pass and/or the Visit Pass and Disembarkation / Embarkation cards are required to make a police report and to apply for a replacement within 7 days from the date of loss.

The students may call in person at ICA Student’s Pass Unit, Mondays to Fridays (8.00am to 4.00pm) by obtaining a queue ticket at the Self Service Kiosk at Visitor Services Centre, 4th Storey ICA Building, with the following documents:

  • Valid travel document;
  • One recent passport-sized photo
  • A letter from the school stating that the applicant is currently a registered student of the school;
  • A Statutory Declaration signed by the holder or a police report (original copy)
  • Terms & Conditions of Issue for Student’s Pass (STP) Card

Fees

Replacement Fees for lost of STP Card

First loss: S$100.00

Second and subsequent loss: S$300.00

Refreshingly Different

New perspectives, fresh impressions, inspiration from happenings beyond your corner of the world. In short, a transformative experience from going abroad for your studies. What makes Singapore so refreshingly different from other countries for a Study Abroad experience?

Global yet Asian

A unique learning experience — global yet Asian — awaits you in vibrantly multicultural Singapore. Beneath its towering skyscrapers, and beyond its tech-savvy hubs, you’ll discover the rich and thrilling sights and sounds of ethnic precincts like Chinatown, Little India and Kampong Glam. No other city offers a more alluring mix of dynamic cosmopolitan vive and multi-ethnic heritage, thanks to a blend of Eastern and Western cultures, open-hearted welcome to innovation and cutting-edge technology, and a world-class education system.

Cultural Inspiration

Let your mind soar amid surroundings where diversity is celebrated, immersing yourself in a harmonious medley of Chinese, Malay, Indian and Eurasian history and culture. As English is widely used, you will never feel out of place while experiencing the local culture. The meeting of minds is more than just making new friends; so take the opportunity to pick up an Asian language here, while bonding in a milieu enlivened by the variety of spoken vernaculars

24/7 Fun In and Out of the Sun

Outdoor sports fans and sun-seekers will have a blast, thanks to the year-round sunny climate. Activities such as wake boarding, windsurfing, overnight biking excursions and dragon-boat racing are readily available. Culture aficionados can have their pick from the National Museum, international and local music, and art offerings throughout the year. For party-goers, Singapore takes partying to dizzying heights with an array of themed nightclubs, multi-outlet mega clubs, live music bars, pubs and beach bars. Whatever your leisure preferences, there’s always something new to discover on this surprising island.

Taste-bud Delights

Don’t say we didn’t warn you. The probability of falling headlong in love with Singapore over food alone is very high. From the budget-conscious to the discerning, Singapore will enthrall, titillate and tickle your taste buds with its wide array of international and Asian flavours. With eateries in almost every part of the island operating round the clock, it’s easy to see why eating is considered a national pastime in this food paradise.

The Living Space

There is good reason why Singapore is also referred to as a ‘city in the garden’. With lush belts of greenery contributing to the cityscape, the tropical island offers a comfortable living environment. Its hostels, home-stays, private and public apartments are unrivalled for their modernity and comfort.

It is easy and inexpensive to get around. Make use of our integrated transport system of efficient, air-conditioned bus services, modern Mass Rapid Transit (MRT) lines and affordable taxis.

Gateway to Asia

Singapore’s excellent geographical position makes travel within the Asian region a breeze. Using Singapore as your base, explore the ancient cities of Cambodia or island-hop your way through Indonesia or Thailand. China and India are a mere 5-6 hour flight away. With so many budget airlines operating from Singapore’s Changi Airport, backpacking is an affordable reality.

Living in Singapore

Singapore is an island republic situated between Malaysia and Indonesia. Singapore is approximately 137 km north of the equator, or about one degree north of the equator with a land area of 685.4 sq km, or approximately 3.5 times the size of Washington DC.Singapore’s multi-cultural society of over 4.5 million is reflected in its major ethnic groups: the Chinese (74.2%), Malays (13.4%), Indians (9.2%), and Eurasians and minority groups (3.2%). Each community has its unique practices, religions and festivals.

English is the language of administration, business, and technology. The official languages are English, Chinese (Mandarin), Malay and Tamil.

The tropical climate makes Singapore warm and wet most of the year. Temperatures range from 25.2°C to 32° C.

Singaporeans are passionate about food and eating. In this cosmopolitan and multicultural city, you can expect a wide selection of international cuisines.

Public Transport

Singapore has one of the most extensive and efficient public transportation systems in the world. Travelling in the city and suburbs is typically a quick and affordable affair.

The Mass Rapid Transit (MRT) operates an extensive network of trains across the country. Trains operate from 5.30am -12.30am daily, every three to eight minutes. A ride on the MRT from Singapore Changi Airport to the city takes less than half an hour. A copy of A Quick Guide to MRT Travel can be obtained from the Station Control Rooms at all MRT stations.

Public buses run daily from 5.30am – midnight. Extended night services cost slightly more.

Useful Telephone Numbers

Police

999 (toll-free)

Emergencies/Ambulance/Fire Brigade

995 (toll-free)

Ministry of Education

(65) 6872 2220

[Operating Hours: Mon to Fri, 8:00am-6:00pm; Sat, 8:00am-1:00pm]

Committee for Private Education

(65) 6592 2108

[Operation Hours: Mon to Fri. 9.00am-5.00pm]

Immigration and Checkpoints Authority (ICA)

(65) 6391 6100

[Operation Hours: Mon to Fri, 9:00am – 5:30pm;

Ministry of Manpower

(65) 6438 5122

[Operation Hours: Mon to Fri, 8:30am-5:30pm; Sat, 8:30am-1:00pm]

Living Expenses

Please note that the average estimates serve as a reference only.

Item Cost per month
Accommodation $200 – $1,500
(Rental varies with location, accommodation type, demand, facilities provided and the number of people sharing)
Utilities $50 – $80
Food $300 – $450
(Based on $10-$15 a day for 3 meals)
 Public Transport $100
Telecommunications $50
(Varies with usage and promotional packages subscribed)
Books & Stationery $30 – $100
(Varies according to course)
Medical Hospitalization Insurance $20 – $300
(Depending on insurance policy)
Personal expenses $200 – $300
(Varies according to personal needs)
Please note that the average estimates serve as a reference only.

General Health Care in Singapore

Singapore’s medical standards, being one of the highest in Asia, have made it the regional centre for medical excellence.

Growth into the future will be based on a total approach as Singapore is further developed as the regional hub for medical and healthcare services, with a strong R&D base, while aiming to become a strategic global manufacturing centre. Singapore’s well-established healthcare system comprises a total of 13 private hospitals, 10 public (government) hospitals and several specialist clinics, each specializing in and catering to different patient needs, at varying costs.

Patients are free to choose the providers within the government or private healthcare delivery system and can walk in for a consultation at any private clinic or any government polyclinic. For emergency services, patients can go at any time to the 24-hour Accident & Emergency Departments located in the government hospitals.

Singapore’s medical facilities are among the finest in the world, with well qualified doctors and dentists, many trained overseas.

Pharmaceuticals are available from numerous outlets including supermarkets, department stores, hotels and shopping centres. Registered pharmacists work from 9am till 6pm, with some shops open until 10pm.

Most hotels have their own doctor on 24-hour call. Contact the Front Office or Room Service for assistance. For an ambulance, dial 995.

Laws & Regulations

Work / Employment

Foreign students are not allowed to engage in any form of employment in Singapore, whether during term time or vacation time, unless they are granted Work Pass exemption under the Employment of Foreign Manpower (Work Pass Exemptions) Notification.

Drug Abuse

Drug abuse is viewed seriously in Singapore. Illicit traffic of narcotic drugs and psychotropic substances is strictly prohibited.

Smoking

Smoking is not permitted in public service vehicles, museums, libraries, lifts, theatres, cinemas, air-conditioned restaurants, shopping malls, food shops, night entertainment spots, hair salons, supermarkets, department stores and government offices. Offenders can be fined up to SGD 1,000.

Spitting and littering

Spitting and littering in public places is an offence.

Embassy/Consulate

There are Embassies and High Commissions here to lend assistance to their citizens in Singapore. Please contact them directly for their operating hours. For a complete list of Embassies and High Commissions in Singapore, please visit: http://www.embassiesabroad.com/embassies-in/Singapore

Students Welfare and Services Department (International Students)

The list of Student Support Services:

I. Group Medical Insurance Scheme

TEG confirms and undertakes to all enrolled students (both local and international students) that it has in place a medical insurance scheme as required by Committee for Private Education (CPE) under EduTrust certification scheme. This medical insurance provides for a minimum annual coverage limit of not less than S$20,000 per student, at least B2 ward in government and restructure hospitals and 24 hours coverage in Singapore and overseas (if student is involved in school-related activities) throughout the entire course duration.

Exemption for Singaporean / PR students if they are already covered by their own medical insurance plan. TEG which does not provide medical insurance coverage for any student not exempted will not be awarded the EduTrust certification.

TEG appoints medical insurance provider is AXA Insurance Singapore Pte Ltd.

Students can download the group medical insurance policy’s coverage, any exclusion and claim procedure from TEG’s website. Students can download the group medical insurance policy’s coverage, any exclusion and claim procedure from here.

II. Pre-Admission Counselling Service

TEG has dedicated recruitment staff as well as the well-trained agents to provide pre-admission counselling services to prospective students.

The pre-admission counselling services cover the following areas:

  1. Campus location and a general description of the facilities;
  2. Course counselling to match the aspirations of the prospective students with the course learning outcomes;
  3. Course admission requirements, modules and outlines;
  4. Course duration and assessment schedules;
  5. Promotion and award criteria, including and any special condition;
  6. Type of certification awarded at the end of course;
  7. Application requirements and procedures;
  8. Total fees payable throughout the course duration;
  9. Fee Protection Scheme (FPS) adopted by TEG, payment methods and schedule;
  10. Student contract clauses;
  11. Students’ support services;
  12. Transfer/Withdrawal/Refund policies and procedures;
  13. Medical insurance and declaration;
  14. Student’s Pass application procedures and documents checklist, accommodation, airport pick-up, medical check-up, Singapore Law (for international students only);
  15. Reference to CPE official website for more details.

III. Student Welfare and Services Department

The one-stop Student Services by Administrative Staff provides the following services to both international and local students:

  1. Orientation Services
  2. Course Schedule
  3. Course materials preparation
  4. Results/transcripts/certificate
  5. Course evaluation and class visit
  6. Admission to final year/postgraduate degrees
  7. Application for course withdrawal, deferment and transfer
  8. Home leave and medical leave application (Please note that we only accept the original copy of the Medical Certificate which is issued by a general practitioner or a specialist registered with the Singapore Medical Council)
  9. Request for official letters, such as verification of student status, provisional transcripts, etc.
  10. Update of students’ particulars
  11. Fee payment
  12. Registration
  13. Attendance control
  14. Refund request
  15. Renewal of Student Pass
  16. Lost & Found
  17. Deferment of Studies
  18. Other Services:
  • Close collaboration with parents/guardians for students not exceeding 18 years of age;
  • Career guidance programmes to assist students to proceed to higher education;
  • Assistance to help international students to adapt to the local environment. For example, general or specialist health services
    (physiological, dental, mental), drug/alcohol abuse education, problem gambling, sexuality education etc.

TEG International College is committed to maintaining the confidentiality of the student’s personal information and undertakes not to divulge any of the student’s personal information to any third party without the prior written consent of the student.

All students are encouraged to meet with Programme Manager to seek assistance in resolving problems.

IV. Use of Facilities

  1. 2 Classrooms
  2. Students’ Resource Centre
  3. Notice Board
  4. TEG Library
  5. Campus-wide Wireless Internet Connection
  6. Academic assistance to students (e.g. language programmes, extra classes, if applicable).

Recycling bins provided

V. Orientation Services

TEG provides orientation and induction programme for all newly-enrolled students to:

  1. Introduce the Course Administrator/Administrative Staff as point-of contact;
  2. Arrange English placement test or interview by Academic Director (ELT) for students from non-English speaking countries;
  3. Introduction of TEG (including Vision, Mission, Values and Culture), Tour of School Facilities;
  4. Registration & Enrolment
  5. Inform students of course admission requirements, modules and synopses, courses duration and classes schedule;
  6. Inform students of total fees payable throughout the course duration;
  7. Fee Protection Scheme (FPS): Insurance Scheme
  8. Inform students of their rights (include dispute resolution procedure, student contract, reference to CPE’s official website);
  9. Medical Insurance Scheme;
  10. Inform students of course deferment/extension criteria and procedures, suspension and expulsion policy and procedure;
  11. Brief students on education pathway, examination fees and miscellaneous fees structure;
  12. Brief students on the transfer/withdrawal/refund policy;
  13. Brief students on relevant Singapore Laws/ ICA /STP/ School Rules and Regulations;
  14. Letter of Acceptance / Offer & reply;
  15. Conduct new student survey on agents/Sales & Marketing Staff (if students are recruited through authorized recruitment agency/Sales & Marketing Staff);
  16. Acknowledge the receipt of TEG Student Handbook, Course Handbook, and
  17. Give details of the organisation awarding the certificate (if applicable).

VI. Accommodation Arrangement for International Students

TEG will assign service Administrative staff/ Sales & Marketing staff /agent to pick up students from airport and send students to the hostels recommended by TEG. The service Administrative staff / Sales and Marketing staff/ Agent will provide students with information on medical check-up, the location of nearby banks, MRT stations, bus-stops.

TEG will also assist international students to complete the formalities at Immigration & Checkpoints Authority, Singapore.

Hostel service providers recommended by TEG are:

Westwood Hostel Pte Ltd
7  Jurong West Ave 5 #02-06
Singapore-649486

Facilities:

  • 24-hour Air-conditioned;
  • Ceiling Fan;
  • Common Writing Desk;
  • Individual Steel  Locker;
  • Electrical & Water utilities charges;
  • Common Pantry with cooking facilities (Cooking utensil not included);
  • Common Eating Area;
  • Common Bathroom;
  • Instant Hot/Cold Water Dispenser with snacks & drink machine;
  • Self-service Coin-operated launderette;
  • Basketball Court;
  • Gym Room;
  • Self-service iron corner

EduTrust Scheme

Private Education Act & the Committee for Private Education

Established under the Private Education Act, the Committee for Private Education (CPE) is a statutory board empowered with the legislative power to regulate the private education sector. In addition to its role as the sectorial regulator of private education institutions, the Committee facilitates capability development efforts to uplift standards in the local private education industry.

Under the Private Education Act, the Committee for Private Education will implement two schemes: a mandatory Enhanced Registration Framework (ERF) and a voluntary quality assurance scheme, called EduTrust.

EduTrust Certification Scheme

The EduTrust certification scheme provides a trust mark of quality. Private Education Institutions need to achieve higher and more comprehensive standards in their corporate governance and administration, academic processes, student protection and support services, and financial viability. The EduTrust certificate scheme enables them to differentiate themselves as of a higher quality by achieving certification awards that correspond to their standards.

Under the EduTrust Certification Scheme, all students (both International and Local Students) must enter into a Student Contract with the PEI. TEG International College uses the Standard Student Contract as provided by the CPE.

Samples of the CPE Student Contract from CPE website are as below:

Standard Private Education Institution-Student Contract Version 3.1 (English)

Fee Protection Scheme (FPS)

As required by the Committee for Private Education, TEG International College has put in place a Fee Protection Scheme (FPS). The FPS serves to protect the student’s fees in the event that TEG International College is unable to continue operations due to insolvency, and/or regulatory closure. In addition, the FPS protects the student if the PEI fails to pay penalties or return fees to the student arising from judgments made against it by the Singapore courts.

The FPS is available through FPS Insurance Scheme by Lonpac Insurance Berhad and is compulsory for all local and international students.

For Fee Protection under the Insurance Scheme, course fees paid by the students will be insured by Lonpac Insurance Berhad. The FPS Insurance will be purchased within 7 working days from the date of receipt of course fee.

Students who are covered under FPS in the form of Insurance scheme, they will pay their fees (Maximum 1 year course fee in Singapore currency) to TEG International College through the following methods:

  1. SGD crossed cheque (made payable to TEG International College Pte Ltd)
  2. Cashier’s order
  3. Bank draft
  4. Telegraphic transfer
  5. Internet Banking

Medical Insurance

TEG International College has put in place a group medical insurance scheme provided by AXA Insurance for all students as required by CPE under EduTrust certification scheme. This medical insurance scheme shall minimally provide for an annual coverage limit of not less than S$20,000 per student, at least B2 ward in government and restructured hospitals and 24 hours coverage in Singapore and overseas (if student is involved in school-related activities) throughout the course duration.

A Singapore citizen/Permanent Resident or a non-Student’s Pass international student who is protected by his own medical insurance coverage in Singapore can opt out from the medical insurance scheme. CPE has mandated that students who opt out must produce their medical insurance policy for verification by the PEI. TEG International College will only exempt students who submit a copy of their medical insurance policy for opting out.

For further information, please visit the Committee for Private Education’s website at http://www.cpe.gov.sg/

List of Authorized Agents

Sr/No Country Name Validity To
1 India Roxbury Consultants 21/Nov/2019 20/Nov/2020
2 Asia TEG Global Education Pte Ltd 07/Dec/2019 06/Dec/2020
3 Asia X13 Consulting Pte Ltd 11/Dec/2019 10/Dec/2020
4 Asia Fotress Inc (Singapore) 12/Dec/2019 11/Dec/2020
5 Asia FLYfair Abroad Pte Ltd 11/JDec/2019 10/JDec/2020
6 Malaysia DLC Worldwide Malaysia Sdn Bhd 14/Jan/2019 13/Jan/2020
7 UAE Saram International FZE 19/Nov/2019 18/Nov/2020
8 Asia Wise International Consultancy Pte Ltd 10/Dec/2019 09/Dec/2020

List of Expired Agents

Information for Agents

This notice serves to create awareness for our various stakeholders on how TEG International College manages and monitors its external recruitment agents to ensure that the agents continue to deliver quality services and do not engage in any misrepresentation and unethical practices.

Code of Conduct for Recruitment Agents

  1. Recruitment agents must at all times conduct themselves with integrity and in a manner that will reflect positively on the image and reputation of TEG as reliable providers of quality education and training.
  2. Recruitment agents shall at all-time carry out the services in a professional, responsible and ethical manner and should not do anything that might disparage or prejudice TEG’s interest, reputation and/or goodwill.
  3. Recruitment agents shall not contravene or in any way act in contravention to any provisions or expectation stated in the Agent Contract with TEG.
  4. Recruitment agents shall not be engaged in any unethical practice and shall not make or allow to be made any misrepresentations or false or misleading statements nor make any claims, warranties, representations or statements which may be false, untrue, ambiguous, misleading, inaccurate or fraudulent.
  5. Recruitment agents shall at all times ensure compliance with all applicable laws and regulations, orders and any other legal requirements in the Territory with regards to the performance of the services and the marketing and/or promotion of TEG and/or the sale of the programmes.
  6. Recruitment agents shall at all times ensure that they are aware of all relevant Singapore laws and regulations and rules or guidelines of any Singapore government. Agency shall ensure that they do not breach in any way or do anything that goes against these laws and regulations and/or rules.
  7. Recruitment agents shall promote themselves/TEG fairly and provide honest, accurate and complete information.
  8. Recruitment agents must apply principles of fair trading when recruiting students and must not engage in high-pressure sales, “bait and switch” advertising or similar unfair practices.
  9. Recruitment agents must ensure that they are not negligent, careless or incompetent such that they compromises the integrity of TEG and/or Singapore’s reputation.
  10. Recruitment agents must not collect any money from the students under any circumstances (other than the fee or commission specified in the agent contract.)
  11. Recruitment agents shall follow TEG prescribed procedure to clarify any doubt and any other information deemed necessary by TEG.

Evaluation Criteria

The evaluation criteria for recruitment agents shall include where applicable:

  • Track records (competent and where applicable);
  • Job references (reputable and where applicable);
  • Having proper business outfits;
  • Authorisation by respective government to do recruitment or links to local authorities;
  • Students’ satisfaction and feedback records; etc.

TEG International College website includes a list of approved external recruitment agents which has details of the countries in which the agents recruit students and/or perform marketing roles and expiry date of their contract.

Management of Agents

TEG International College ensures that our agents protect the interests and reputation of our institute by not engaging in any misleading and unethical practices in the process of recruiting students.

Under the FPS Insurance Scheme, all fees are payable to TEG International College Pte Ltd. The FPS Insurance will be purchased within 7 working days when the course is paid.

These criteria are found in the Agent Contract and also a detailed Agent Handbook is given to every authorised external recruitment agents to mitigate the risk of misrepresentation and unethical advisory is given to prospective students.

Monitoring of Agents

External recruitment agents are not allowed to collect any money from the students under any circumstances, payment (bank cashier order or cheque) is made payable to TEG International College PL-FPS Escrow Account.

Any external recruitment agents found to have violated any of the contract rules & regulations and/or Code of Conduct for Agents will have their contract terminated.

Application Procedures to be TEG International College’s Agent

  1. Fill in the Agent Application Form
  2. Submit a copy of the :
    •  – Agent’s Registry of Company letter
    •  – Director’s passport/NRIC/ID particular.
  3. Official Letter from the Agent stating the particular of the person representing the Agent’s organisation.
  4. Official Agent Representative’s particulars – Passport, NRIC, Official ID etc.
  5. Agent/Agent’s Representative to attend an Agent Orientation/Training by TEG, attendance will be documented with agent’s pack given to the participants.
  6. Upon approval from TEG management, an Agent Contract will then be issued for the Agent/Agent’s Representative to sign/stamp on the original contracts.
  7. Both TEG and the Agent will be presented a copy of the signed and stamped TEG Agent Contract.

Approved Agents by TEG will have their particular published on our college’s website: www.teg.edu.sg

TEG International College wishes to advise students against going to unapproved agents as these agents will not be recognised by TEG.

Please be warned that TEG takes a serious view of any fraudulent or misleading information provided by unauthorised agents and will neither acknowledge nor honour transactions led by any unapproved agents.